I can't put into words how grateful I am for Jennifer's understanding and expertise in this field. My fine hair suddenly and inexplicably began thinning to the point that I couldn't deny and I had no idea where to turn.
After doing a google search, I came across Strands and in desperation made an appointment. Jennifer has a gift - she saw my picture on my website and ordered a topper without my knowledge. When I arrived for my first interview, she was patient, kind, and ready to help. I had done some research by then, so I knew the types of head coverings were available. But I didn't know about toppers, which is what Jennifer recommended. Since I couldn't picture how the topper would look on me, Jennifer said she would style it and if I didn't like how it looked, I wouldn't be obligated to buy it. Then she began wetting, cutting, curling, styling and about an hour later, she placed it on my head and I was overwhelmed with relief. I looked younger than I had in years! I had no idea I would walk out of her office that same day with my biggest problem solved. I am so happy. The topper is comfortable and light. I am looking forward to getting a second topper in a different color/style. Thank you, Jennifer. You have given me back my life!